Return & Refund Policy
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Return & Refund Policy
We want you to love your purchase. If you are not satisfied, you may request a return or refund under the following conditions:
1. Eligibility for Returns
- Products must be returned within [7–14 days] of delivery.
- Items must be unused, unworn, unwashed, and in original packaging.
- Certain items (personal care, hygiene products, customized items, sale items) are non-returnable.
2. Return Process
- Contact us with your order number.
- We will arrange pickup or provide a return address.
- Customers may bear return shipping charges unless the product is defective/damaged.
3. Refund Process
- Refunds will be issued once the product is inspected and approved.
- Refund will be Credited via original payment method within [7–10 business days].
- In case of COD orders, refunds may be issued as store credit or bank transfer.
4. Exchanges
Exchanges request should be raised within 7 working days
Exchange product will be delivered to your location within 7 working days
5. Damaged or Wrong Items
If you receive a damaged or incorrect product, notify us within 48 hours of delivery. We will provide a full refund.